We want you to be completely satisfied with your purchase, however, returns are only accepted if the puzzle is in its original condition and packaging is unopened. If you would like to return the product, you may return your item within 10 days of delivery for a full refund or exchange.
Eligibility
- Items must be returned within 10 days of the delivery date.
- Items must be unused and in their original condition and packaging.
How to Initiate a Return
To start a return, please contact us at info@tuckerpuzzles.com with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days.
Questions?
If you have any questions about our return policy, please don't hesitate to contact us.